Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun, it's important to understand that the house always has an edge, and losing is always a possibility. Play responsibly and within your means.
Age Verification
You must be at least 18 years of age to access and use online gaming services in New Zealand. If you are under the legal age, please do not attempt to register or play. All operators on this site are required to verify age and identity before allowing access to gaming platforms.
If you are under 18, please leave this site immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent
- Gambling with money needed for bills, rent, or other essentials
- Spending increasing amounts of time and money on gambling
- Neglecting family, friends, work, or hobbies due to gambling
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems or manage emotions
- Failed attempts to cut back or stop gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing mood swings related to gambling wins and losses
If you recognise any of these signs in yourself or someone you know, it may be time to seek help.
Self-Help Tools
Most licensed online gaming operators provide responsible gaming tools to help you stay in control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Receive regular reminders about how long you've been playing
- Time-Out: Take a break from gaming for a set period
- Self-Exclusion: Exclude yourself from an operator's platform for a specified duration
We encourage you to use these tools proactively. They are designed to help you maintain control of your gaming activity.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation
Free helpline: 0800 664 262
Website: www.pgf.nz
The primary organisation for problem gambling support in Aotearoa New Zealand - Gambling Harm Support Services
Free helpline and support services available 24/7
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
United Kingdom
- GamCare
Website: www.gamcare.org.uk - GamStop (National Self-Exclusion Scheme)
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling
Helpline: 1-800-522-4700
Website: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Helpline: 0800 1 37 27 00
All services listed are free and confidential. Do not hesitate to reach out if you need support.
If You Have a Problem, Seek Help Now
Problem gambling is a serious issue that can affect your mental health, finances, relationships, and overall wellbeing. You are not alone, and help is available.
If you or someone close to you is struggling with problem gambling:
- Contact the Problem Gambling Foundation (NZ) on 0800 664 262
- Visit one of the support organisations listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use self-exclusion tools immediately to limit access to gaming platforms
Recovery is possible. Reach out for help today.
This responsible gaming information is provided for educational purposes. Freedom Fellowship and its affiliates are committed to promoting safe and responsible gaming. For the most current information on gambling regulations in New Zealand, visit the Department of Internal Affairs.